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KEY ONE 

Master

Operations

In this key, we identify and develop a focus on the 3-4 outcomes, or Wildly Important Goals (WIGs) that really matter. We then guide your team on how to execute their plan to achieve their WIGs, including time management and prioritization.

 

Focuses in this education plan includes:

time management, understanding and creating priorities, reviewing your daily habits and identification of your passion and goals

KEY TWO

Master

Metrics

In this key we provide the skills to your leaders so they can be proactive instead of reactive to key performance indicators for each WIG. We identify lead vs. lag metrics, and how to communicate those priorities to all levels of staff in a way that encourages engagement in results. Development or enhancement of dashboards, communication tools and engagement of staff in the improvement of outcomes are key success measures for this initiative

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KEY THREE 

Master

Money 

“You cannot have a mission if you do not have a margin.” -unknown.

 

In healthcare, we are guided to become excellent clinicians, but rarely are we educated on the business aspects of leadership. Those who are masters of this subject are likely to have been blessed with mentors or coaches who invested the time to explain concepts not included in their formal education programs.

 

In this key, we review your revenue sources, budgetary processes, how to evaluate and create an action plan for your DOR’s, cost containment opportunities, and how to evaluate program effectiveness, or potential for implementation. 

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KEY FOUR

Master

Your Message

“Communication-the human connection is the key to personal and career success”.

-Paul J. Meyer

 

In this key, we explore the power of personalities and how to leverage the strengths of each to achieve outstanding results! Using the John Maxwell Team™ DiSC Assessment model, we will discover ways to enhance communication among team members, as well as how to more closely connect.

 

Layered with this module is a JMT DiSC assessment and individual debrief with each leader on their personalized report and professional development plan. We also discuss the adaptation of your personal style and how to leverage the strengths of others to ensure a well-rounded and optimized workforce.

KEY FIVE

Master

Your Mental Model

“Health is a state of body. Wellness is a state of being.” -unknown.

 

Leadership is often an overwhelming challenge on its own. Add to that stress the pandemic and its various challenges, how do leaders persevere and stay well? Burnout and PTSD are very real issues that organizations are facing, and a proactive approach to wellness is essential.  In this key we look at how to deal with the post-traumatic stress syndrome currently identified from COVID 19, as well as how to achieve work life balance, and personal wellness. Leaders cannot pour from an empty cup, we’ll work on how to fill it. 

KEY SIX

Master

Human

Resources

“The central issue is never strategy, structure or systems. The core of the matter is always about changing the behavior of people.” -John P. Kotter

One of the most difficult components of a leader’s job is managing performance. Staff engagement is often hinged on how we manage the lowest performer, while simultaneously engaging our highest. Utilizing Quint Studer’s approach to highmiddlelow© performance, as well as the best practices learned from over 40 combined years of experience, we examine how to improve staff satisfaction and elevate your culture to sustain results.

KEY SEVEN

Master

Your 

Presence

In this module,  we work with leaders to learn how to develop their emotional intelligence. EI or EQ, has become a key predictor to leadership success but in work with their team, but also with succession planning. We focus on both aspects of EI-Internal and External. We review how to enhance your relationships, improve your likelihood of success and how to focus on what you’re not saying—or your non-verbal communication.